We collect your email to help us improve our service to you – we will never sell your email address to any other party, and you can opt out at any time using our website or customer services team. Our store assistants are happy to help. The Fragrance Shop makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.
What information do we collect?
When you place an Order, we may ask you for certain information and you may submit personal data to TheFragranceShop.co.uk (for example your name, phone number, billing address, shipping address, email address, contact and bank / credit card details).
We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.
This information will be kept securely in accordance with our internal security policy and may be used to:
• Process your Order;
• Provide you with an up to date, efficient, and reliable service;
• Help fraud prevention i.e. card details are checked against details held by the bank and we reserve the right to refuse Orders on that basis.
• Open and run your account;
• Administer prize draws;
• Provide a more personal shopping experience.
By making an Order and submitting your data you agree to this use. We will never collect sensitive information about you without your explicit consent.
The Fragrance Shop will not send you any marketing communications unless you give us your consent, or unless we have it already.
We may send you emails, brochures, leaflets, catalogues and other promotional material for our products and services. We may also telephone or email you to discuss order details or for market or service research. In addition, we may include leaflets or brochures for complimentary products and services from third parties with our marketing communications or parcels.
We may monitor or record telephone calls to ensure our quality standards are maintained and for fraud prevention purposes.
We may only disclose your personal information to third parties: