What information do we collect?
- When you place an Order, we may ask you for certain information and you may submit personal data to TheFragranceShop.co.uk (for example your name, phone number, billing address, shipping address, email address, contact and bank / credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.
- This information will be kept securely in accordance with our internal security policy and may be used to:
- 1. process your Order;
- 2. provide you with an up to date, efficient, and reliable service;
- 3. help fraud prevention i.e. card details are checked against details held by the bank and we reserve the right to refuse Orders on that basis.
- 4. open and run your account;
- 5. administer prize draws;
- 6. provide a more personal shopping experience.
- By making an Order and submitting your data you agree to this use.
- We will never collect sensitive information about you without your explicit consent.
Marketing Communications
- The Fragrance Shop will not send you any marketing emails unless you give us your consent, or unless we have it already.
- The Fragrance Shop will not pass your information on to third parties except where required for the secure payment of your order. These details are not used for marketing communications. Our payments are handled by WorldPay (part of the Royal Bank of Scotland Group) who have their own Privacy Policy here: www.WorldPay.com
Cookies
- In Order to improve our service The Fragrance Shop may use a device known as a 'cookie'. Cookies are a means by which information relating to your Internet activity (such as whether you have visited www.thefragranceshop.co.uk before) is recorded on your hard drive and used by us to improve our website and the products and services available to you.
- If you do not wish for us to use cookies when you use www.thefragranceshop.co.uk please adjust your Internet browser settings to not accept cookies. Your computer's help file should tell you how to do this.
Your Privacy
- If you have any questions or comments about privacy or The Fragrance Shop privacy policy, or if you already have submitted information that you do not wish us to have or if you think that www.thefragranceshop.co.uk has cookies or data about you that you don't want us to use or that is incorrect please contact us on the details available on our Contact Us page and the information will be corrected as soon as possible or removed from our database as you request.
These Terms of Use govern your conduct associated with the
Customer Ratings and Review service offered by The Fragrance Shop Ltd. By
submitting any content to The Fragrance Shop Ltd, you represent and warrant
that: • you are the sole author and owner of the
intellectual property rights thereto; • all "moral rights" that you may have in such
content have been voluntarily waived by you; • all content that you post is accurate;
• you are at least 13 years old; and that use of
the content you supply does not violate these Terms of Use and will not cause
injury to any person or entity. You further agree and warrant that you shall not submit any
content: • that is known by you to be false, inaccurate or
misleading; • that infringes any third party's copyright,
patent, trademark, trade secret or other proprietary rights or rights of
publicity or privacy; • that violates any law, statute, ordinance or
regulation (including, but not limited to, those governing export control,
consumer protection, unfair competition, anti-discrimination or false
advertising); • that is, or may reasonably be considered to be,
defamatory, libelous, hateful, racially or religiously biased or offensive,
unlawfully threatening or unlawfully harassing to any individual, partnership or
corporation; • for which you were compensated or granted any
consideration by any third party; • that includes any information that references
other websites, addresses, email addresses, contact information or phone
numbers; or • that contains any computer viruses, worms or
other potentially damaging computer programs or files. You agree to indemnify and hold The Fragrance Shop Ltd (and
its officers, directors, agents, subsidiaries, joint ventures, employees and
third-party service providers), harmless from all claims, demands, and damages
(actual and consequential) of every kind and nature, known and unknown including
reasonable attorneys' fees, arising out of a breach of your representations and
warranties set forth above, or your violation of any law or the rights of a
third party. For any content that you submit, you grant The Fragrance Shop
Ltd and their third-party suppliers a, perpetual, irrevocable, royalty-free,
transferable right and license to use, copy, modify, delete in its entirety,
adapt, publish, translate, create derivative works from and/or sell and/or
distribute such content and/or incorporate such content into any form, medium or
technology throughout the world without compensation to you. All content that you submit may be used at The Fragrance Shop
Ltd's sole discretion. The Fragrance Shop Ltd reserves the right to change,
condense or delete any content on its website that The Fragrance Shop Ltd deems,
in its sole discretion, to violate the content guidelines or any other provision
of these Terms of Use. The Fragrance Shop Ltd does not guarantee that you will
have any recourse through TheFragranceShop.co.uk to edit or delete any content
you have submitted. Ratings and written comments are generally posted within two
to four business days. However, The Fragrance Shop Ltd reserves the right to
remove or to refuse to post any submission for any reason. You acknowledge that
you, not The Fragrance Shop Ltd, are responsible for the contents of your
submission. None of the content that you submit shall be subject to any
obligation of confidence on the part of The Fragrance Shop Ltd, its agents,
subsidiaries, affiliates, partners or third party service providers and their
respective directors, officers and employees. By submitting your email address in connection with your
rating and review, you agree that The Fragrance Shop Ltd and its third party
service providers may use your email address to contact you about the status of
your review and other administrative purposesThe Fragrance Shop Ratings & Review Guidlines
