The Fragrance Shop now works with the fantastic Collect + service – where you
can order online and get your order delivered to one of over 5,900 local
participating stores around the UK. This means you won’t have to wait around at
home for your delivery or ask a neighbour to accept your order – simply pick up
from your local store at a more convenient time, for the low price of £3.99.
Using Collect +
Search for your UK post code using the Collect + Store Locator at checkout and you'll see a list of your nearest Collect + stores along with expected delivery date, the store’s address and opening hours. After placing your order, you’ll receive an Order Confirmation email then a Collection Notification email when your order is ready to collect in your chosen store.
TIP: You can even get Collection Notification sent as a text message to your mobile for added convenience! Simply enter your mobile number at checkout.
Collecting Your Order
You’ll be notified either by email or text message when your order is ready to collect at your chosen store. Your Collection Notification email or text message will contain your Collect + tracking number – you need this to show this to the cashier in your local store when collecting your order, along with one form of ID from the list below.
Please note that if you would like someone else to collect the parcel on your behalf, they will either need proof of your identity or identification with the same surname as yours.
Your chosen store will keep your order for up to 10 days. If you haven’t collected your order by then, the order will be returned to The Fragrance Shop and we will refund the cost of the order minus a further £3.99 to fund return delivery cost.
• Collect + delivery costs £3.99 and will arrive the next working day.
• Your local store will receive your order tomorrow (if you order before 2pm Mon-Thurs).
• If you order after 2pm Mon-Weds your parcel will arrive in store the day after tomorrow.
• If you order after 2pm Thurs or at any time on Friday, Saturday or Sunday, your parcel will arrive in store on Tuesday.
• Please take into account that we are unable to deliver on Bank Holidays so please allow an extra working day for this.
NB Collect + Delivery to the British Highlands, Islands and Northern Ireland have a delivery estimate of 2 days. We cannot guarantee delivery on a Saturday. For more information visit the Collect+ website here >