Delivery
Track My Order
Want to find out where your parcel is? Please visit our track my order page to find out where your parcel is at Track My Order.
UK Standard Delivery (via Royal Mail)
£2.99 or FREE when you spend over £40* (3 to 5 working days). *Not applicable to non-UK orders
Express Delivery
FREE for MyTFS Members - or £3.49 for non-members. Order before 8pm for 2 working day delivery. (Express Delivery for Sunday is not available. Exclusions apply on bank holidays, engraving orders and location*, T&Cs apply)
Next Day Delivery (via Royal Mail)
£3.99, Order before 8pm for Next Day Delivery
Exclusions apply on bank holidays, engraving orders and location
NB Next Day Delivery to the British Highlands, Islands and Northern Ireland has a delivery estimate of 11 working days and cannot be delivered on Saturdays or Sundays.
Excludes AB31, AB33-38, AB44-56 & IV30-32 area postcodes only. Scottish Highlands includes postcodes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postcodes. Scottish Islands includes postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Subject to Royal Mail Tracked 24 service T and Cs
Royal Mail Special Delivery
£6.99. Order before 2:30pm Monday to Friday for next working day delivery before 1pm*.
NB Special Delivery to the British Highlands, Islands and Northern Ireland has a delivery estimate of 8 working days and cannot be delivered on Saturdays or Sundays.
*Excludes AB31, AB33-38, AB44-56 & IV30-32 area postcodes only. Scottish Highlands includes postcodes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postcodes. Scottish Islands includes postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
DPD Next Working Day with SMS:
£6.99 Order before 5pm Monday to Friday for Next Working Day DPD Delivery with SMS alert*..
One-hour delivery slot notification by SMS on day of delivery. *Exclusions apply
Saturday Delivery
Delivered on Saturday if ordered before 8pm Friday (Exclusions apply)
Sunday Delivery
Delivered on Sunday if ordered before 8pm Saturday (Exclusions apply)
Click and Collect
£1.99 or FREE over £40 for Click and Collect in-store on selected items in an hour*
If stock is not in the selected store, please check the leadtime as collection date estimate will vary. Selected stores and dependant on store availability. Please check our Store Finder by entering your postcode for specific store collection times. NB: please wait to receive your Ready For Collection email before setting off to collect, collection leadtimes may vary by location
If stock is not in the store, your order will be shipped from our warehouse to your choice of store within 5 - 7 working days (as indicated at the checkout). This email contains your reference number which you’ll need to retain and produce in store to collect your parcel.
Once ready your order will be kept in store for 7 days. If it is not collected within 7 days your order will be cancelled and you will be refunded.
Please note all orders are screened by our order processing team; some orders may take a bit longer than usual to be available for collection.
We can deliver to a The Fragrance Shop store of your choice; click here to find your nearest store.
Asda toyou - Next Day Collections
£3.99 - Order before 4pm Sunday to Friday and collect next day at your chosen Asda toyou location.
Orders placed after 4pm on Friday will be available for collection on Monday. Please allow an extra day for remote locations and Northern Ireland. With safe parking and extended opening hours collecting your parcel is simple and convenient with Asda toyou.
Post Office Local Collect
Collect your online shopping from your local Post Office branch. To collect a parcel from a Post Office, you’ll need some proof of identity. Please check opening times on Royal Mail website
International
£4.99 to £18.99 - 5-15 working days, depending on destination.
Please check list of UK Bank Holidays below as dispatch from our UK warehouse will be affected.
Upcoming Bank Holidays:
Monday 29th August - Summer bank holiday
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