The Fragrance Shop Reviews
After 5 years of winning the Feefo Gold Trusted Service Award, The Fragrance Shop have this year been awarded the Feefo Platinum Trusted Service Award. This is to recognise those businesses that go above and beyond to deliver a consistently excellent service, and dedicate themselves to delivering great customer experience year after year..
We pride ourselves on providing you with great customer service and we love feedback as it helps us to understand what we are doing right and where we can improve.
We’ve also been able to use this feedback to make shopping with us even easier by introducing convenient shopping options like Click & Collect, Order in-store and Buy Now Pay Later with Klarna.