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Frequently asked questions
In your first delivery, you’ll receive a chic travel-sized case (atomizer) that your scents will live in. Your first chosen scent will also be delivered, ready for you to use! If you’ve subscribed to scentaddict, each month you’ll receive your next scent from your list to pop stright into your travel - size case. Don’t worry, you can amend your list whenever you want.
Every 8ml scent sample we send you produces approximately 90 sprays. This means you can spray 3 times a day for 30 days – perfect timing for your next fragrance to land with you.
It’s super easy to change our your scent. Give the top of your travel-size case (atomizer) a quick twist clockwise and then pulling on the nozzle that pops out. The whole vial will come away from the atomizer easily and just pop in it’s place your new scent.
Yes! If you’ve found a scent you love you can order it over and over again then switch to something else whenever you fancy. How you build your scent list is completely up to you.
You won't need to sign for your delivery however, for the first delivery it's likely that the package won't fit through the letterbox due to the size of the atomiser. All following deliveries though will fit neatly through the letterbox so you won't need to be home.
Oh no! If you have any delay to your scentaddict delivery, you can contact our customer service team on +44 (0) 161 468 1701 and they’ll be happy to help!